How to Zoom and Pan the Map

Quick Answer

Use your mouse wheel, trackpad, or touch gestures to zoom. You can also use the + and − buttons in the chat bar or mobile controls menu. Drag the map to pan.

Desktop Zoom Methods

Chat Bar Zoom Buttons

• Click + to zoom in
• Click − to zoom out

Mouse / Trackpad

• Scroll up to zoom in
• Scroll down to zoom out
• Double-click the map to zoom in quickly
• Pinch on a trackpad to zoom smoothly

Panning

• Click and drag the map with a mouse
• Use two-finger drag on a trackpad
• On touch devices, drag with one finger

What Changes As You Zoom

Zoom Level	What You Usually See
Far out	Large clusters and broad market context
Medium	Smaller clusters and more individual markers
Close in	Individual locations, roads, and local detail

If you see a cluster with a number, zoom in or click it to inspect that area more closely.

Mobile Zoom

On phones and tablets:

• pinch with two fingers to zoom
• drag with one finger to pan
• double-tap to zoom in
• use the floating Mapping Options button if you want the mobile zoom buttons

Tips

• Keep your cursor over the area you want to zoom toward
• Zoom out first when you feel lost, then zoom back into the target area
• Use clusters as orientation markers when many sites are visible

Troubleshooting

Zoom Isn’t Working

• make sure your pointer is over the map, not over a panel
• click the map once, then try again
• check that a panel or dialog is not intercepting input

Panning Feels Wrong On Trackpad

• use two fingers instead of one
• switch to the chat-bar zoom buttons if the gesture feels inconsistent

Related Topics

• Understanding Map Markers
• How to Find a Specific Location
• Location Clustering